Customer rating
5.0 / 5 based on 122 ratings (95 written reviews)
Recent reviews
Ben was very helpful and friendly throughout the process of getting approved and putting my son into the truck that he wanted.
— Wendi K. ,
Had a great time working with Ben to purchase my van.
— Kevin K. ,
When my 2002 Explorer, which I purchased at Machens in 2002, finally came time to part with I once again turned to Machens. Ben was introduced to me by a family member employed at Machens. I couldn’t have had a better experienced specialist. A professional who went above and beyond to meet my needs. I’m a retired Army First Sergeant, Combat Veteran and State Deputy Warden(Ret). I recognize outstanding leadership,which Ben displayed. I have donated the explorer to Tunnel to Towers Help a Veteran Program. My 24 year old Explorer will continue serving someone who has served, a Veteran. God Bless America. Thank you, Mr McCanless for meeting this senior citizens transportation needs.
— Robert C. ,
Wow...now that's customer caring. Ben was very attentive to every question and they did their best to get the pricing and payments within my expectations. The team was very professional. It was worth the hours distance to do business with them. Caring after the sale, answering the phone and all the questions is very important. Ben is great and really know his vehicles. Will definitely recommend him to anyone, no matter what your situation is, Ben and the team, will be eager to help.
— Eric H. ,
Ben made the process so easy! He was amazing!
— Mason M. ,
He was fantastic! Happy to work with him.
— Ali D. ,
Excellent. Ben was friendly, informative and NOT PUSHY. He clearly understood what I was looking for and worked to ensure I got what I wanted and at a fair deal. Would highly recommend to anyone looking to purchase a car!
— Paula S. ,
Ben took great care of us! He answered our questions and showed us things about our 2026 Hyundai Palisade Calligraphy hybrid. He answered my questions when I called with questions. He called to check on how we were enjoying our new car. This is the second car we have bought from Ben his service, professionalism, care and knowledge is always exemplary!
— Cheryl B. ,
Ben did a great job. He was very nice, professional and empathetic. He made the whole process much easier for us.
— Limbanazo S. ,
Ben was great to work with. He was very patient, kind and knowledgeable through the whole car buying experience.
— Ashlynn C. ,
Specialties
- PALISADE
- Santa Fe
- TUCSON
- Elantra
- Ioniq