About Mark
As a Service Advisor at Joe Machens Hyundai, I'm passionate about providing exceptional customer service with integrity and transparency. I believe my approachable nature and the knowledge I share make me a valued resource within the team and with customers. Outside of work, I'm a devoted parent to the cutest kids in the world, and I enjoy indulging in great food, diving into captivating books, and exploring new destinations. My hobbies include discussing the latest entertainment releases, college sports, and reminiscing about my 1981 triumph as the Regional Hide-and-Seek Champion.
Customer rating
4.9 / 5 based on 795 ratings (500 written reviews)
Recent reviews
Great, as usual.
— Kathleen C. ,
Great he was knowledgeable and great customer service. Give him a raise.
— Barry O. ,
Mark is always very thorough with his analysis and communication about repairs. He is so knowledgeable and friendly that it doesn’t feel like he’s being aggressive or pushy but he is fair. Always request Mark when working on my three Hyundai vehicles and wouldn’t have it any other way.
— Mark S. ,
Great!
— Jeffrey F. ,
The service team was awesome. Fast and smooth transition from dropoff to shuttle and then to pickup.
— Joseph H. ,
Professional, informative and worked with my schedule servicing of my vehicle. Highly recommended!
— Lori I. ,
He’s very quick and efficient!
— Sharon C. ,
No pressure very likable.
— Jeanne B. ,
My wife took the car for regular service and she appreciated how thorough and polite he was.
— Eric B. ,
Mark was very professional and kept me advised on the progress of the service on my car. He answered several questions I had. Also he has a very pleasant personality.
— Trudy D. ,