I'm a Product Specialist at Joe Machens Hyundai. My job is to help people find the right car. I focus on making sure customers understand the features and benefits of our Hyundai models and feel comfortable with their choices. I enjoy the fast pace of the dealership and the chance to meet new people every day. I'm always learning more about the latest technology and safety features.
4.8 / 5 based on 24 ratings (18 written reviews)
This is my 6th vehicle purchased from Joe Machens and every time the experience has been awesome. Phil was great to work with. He made the process very easy.
— Pamela I. ,
I had walked up to the dealership, didn’t even make it inside when Phil was already getting the keys for me to drive exactly what I had come there for! Phil stayed connected with me through the 2 day process of buying my new car, and when I explained my situation of why I was there, Phil did magic for me to get an absolutely astonishing deal on a brand new Elantra N! Even after the purchase he has checked in on me to make sure it is still what I had expected, Phil and JM Hyundai have given me the simpliest, most coordinated way to buy a vehicle which can be a hassle. I would recommend Phil to anyone because of how good of a worker he was, he was working with me and in the middle of my car getting finished up he had started another deal! That takes some serious brain power, I would also recommend Phil due to his out going personality and how easy it was to get a long and talk to him about my personal situation.
— Skye G. ,
Phil was pleasant and helpful in trying to find out what are needs were and then help us find vehicles that meet our needs. We purchased a vehicle, and he was helpful along the way. The financing kind of soured the overall experience. We bought a car that was still in the process of being certified and I think expectations got mixed. I understand wanting to tell the customer the short of the time range but all its done is 3 different days Ive cancelled/postponed plans thinking it would be ready. Phil has tried his best to keep us informed but when communicating through multiple departments the message can be delayed. I think once the vehicle arrives it will be a decent experience but it's been hard waiting 12 days and counting, now in a new month.
— Mark M. ,
I had an outstanding experience purchasing my new Hyundai Palisade from Phil Todd at Joe Machens Hyundai, and I can’t say enough good things about Phil and the entire team. I was purchasing from out of town, so clear communication and transparency were especially important to me. Phil was fantastic from start to finish. He was straightforward, responsive, patient with all of my questions, and—most importantly—he did exactly what he said he would do. The pricing was extremely competitive, there were no last-minute surprises, and everything was clearly explained before I committed. What really stood out was how easy Phil made the entire process. Buying a vehicle from another state could have been complicated or stressful, but he made it feel simple. The team handled the Texas tax, title, and registration details, provided all the documentation I requested, and made sure the numbers matched exactly what we had agreed upon. I did a lot of research and spoke with multiple dealerships before purchasing, and Joe Machens earned my business by offering a great deal while also treating me with respect throughout the process. There was no pressure, no games, and no unnecessary back-and-forth. Phil is exactly the kind of salesperson you hope to work with when buying a car. If you’re shopping for a Hyundai—even if you’re nowhere near Columbia, Missouri—I would absolutely recommend giving Phil Todd and Joe Machens Hyundai a call. 10/10 and Five stars all around. Thank you, Phil and the entire Joe Machens Hyundai team, for making this such a great experience!
— Jonathan S. ,
Very Good, no issues Phil was professional.
— Adam B. ,
Phil was responsive when I messaged him about potential vehicles and answered all of my questions in a timely manner.
— Travis M. ,
Phil was a great source of information on the Ioniq 5 and on EVs in general. I appreciated all the time and options he gave us. I was never pressured to make any decision in the entire process. I'd buy another car from him. Thanks Phil!
— Cheryl G. ,
Phil made the entire car-buying process very painless. He was friendly, professional, and answered every one of our questions with patience. He was ready when we showed up to take the car for a drive, but more importantly, he was comfortable answering all my pre-questions by text, no problem. This is how I initially started the process, and I was very happy with how easy he made it. I would definitely buy from him again, and of course, I will recommend him to anyone I know who is looking for a car! A++++ experience all around.
— Carina K. ,
Phil helped me navigate a complicated transaction with a tight timeline. He was professional and patient throughout.
— Leon S. ,
Excellent, he went above and beyond, helped me get a car that wasn't even on the lot and made my out of state purchase very simple. He was very responsive, gave me his personal cell, responded to me even on his day off and made my first out of state purchase frictionless.
— Robert O. ,