About Rafael
As a Hyundai Product Specialist at Joe Machens Hyundai, I'm passionate about helping people find the perfect vehicle for their budget and needs. With over 20 years of experience and a knack for listening, I'm confident I can guide you to the right choice. From Mexico City and proud to call this community home. I'm a devoted family man with a wonderful wife and four amazing children, including a son with autism. I'm known for my friendly and welcoming demeanor, always striving to create a comfortable and enjoyable experience for my customers. I love sharing my knowledge and genuine care for my clients, ensuring they feel confident and satisfied with their vehicle purchase. In addition to my automotive expertise, I'm an avid Steelers fan and enjoy discussing the latest games. I'm also a handyman around the house and appreciate spending time fixing things. I've recently taken up golf and love the challenge of the game. And of course, I adore walking my beloved dogs. I'm excited to connect with you and help you find your ideal vehicle. Let's work together to make your automotive journey a success!
Customer rating
4.9 / 5 based on 179 ratings (131 written reviews)
Recent reviews
Rafael went above and beyond to help us with our car purchase. He was incredibly kind, easygoing, and helpful from start to finish, making the entire process smooth and stress-free. It was clear he genuinely cared and was looking out for our best interests every step of the way. This was hands down the best car-buying experience we’ve ever had, and I would gladly drive the extra two hours all over again just to have this kind of experience. We truly appreciated all of his time, effort, and support and would highly recommend working with him
— Casey E. ,
Absolutely wonderful. Rafael was very knowledgeable and extremely helpful. It was a pleasure meeting and working with him.
— Tobey B. ,
Fantastic! He was very informed on the vehicle. Answered questions promptly and worked with me to but the vehicle remotely. Even came in in his day off to get the sale completed. Would highly recommend!
— Carl B. ,
Rafael is very nice gentleman. He went above and beyond to give me what I needed and if I ever need anything else or anybody else needs a car I will send them to Joe Mockin Hyundai to talk to Rafael. He is the best. He helped me in a way. Nobody else ever did thank you Rafael. I appreciate you and God bless you.
— Catherine C. ,
My family and I have purchased more than 10 vehicles from Rafael over the past 15 or more years. Rafael is experienced and always knows the vehicle i want and need. No pressure, just support. A good person.
— Timothy C. ,
una Excelente atención, es bilingüe, cálido, amable, siempre pensando en la comodidad de sus clientes.
— Sergio V. ,
Very friendly and knowledgeable person.
— Parag P. ,
Rafael was not pushy & was very helpful.
— Jerome H. ,
Rafael was fantastic to work with. I live 4 hours away and he ensured that I was able to acquire the vehicle I wanted and made the process very easy. A true gentleman to chat with as we waited for paper work. He was very knowledgeable about my Ioniq 5 and gave me some great information that helped me get acclimated to the vehicle quickly. The drive was worth the price and hospitality. To the leadership of Joe Machens Hyundai, please recognize Rafael as he would be my decision to do business with you all again.
— Dimas M. ,
Very attentive and helpful. Has a lot of knowledge.
— John O. ,
Specialties
- PALISADE
- Santa Fe
- TUCSON
- Elantra
- Tucson