About Rafael
As a Hyundai Product Specialist at Joe Machens Hyundai, I'm passionate about helping people find the perfect vehicle for their budget and needs. With over 20 years of experience and a knack for listening, I'm confident I can guide you to the right choice. From Mexico City and proud to call this community home. I'm a devoted family man with a wonderful wife and four amazing children, including a son with autism. I'm known for my friendly and welcoming demeanor, always striving to create a comfortable and enjoyable experience for my customers. I love sharing my knowledge and genuine care for my clients, ensuring they feel confident and satisfied with their vehicle purchase. In addition to my automotive expertise, I'm an avid Steelers fan and enjoy discussing the latest games. I'm also a handyman around the house and appreciate spending time fixing things. I've recently taken up golf and love the challenge of the game. And of course, I adore walking my beloved dogs. I'm excited to connect with you and help you find your ideal vehicle. Let's work together to make your automotive journey a success!
Customer rating
4.9 / 5 based on 170 ratings (122 written reviews)
Recent reviews
Very attentive and helpful. Has a lot of knowledge.
— John O. ,
Rafael was alright.
— Richard G. ,
Hands down best experience with a sales person. We aren't spring chickens either! We have bought and sold a lot of cars in our lifetimes. Rafael was informative, polite, funny , insightful, proactive and genuine. He was knowledgeable and personable. He was attentive to our needs. We will definitely want to have Rafael in the future for any car needs at Hyundai. Thank you Rafael!
— Debra H. ,
Rafael was great to work with. He made everything easy for me. Thank you-Rafael!
— Richard K. ,
Excellent. Very courteous. And knowledgable
— Michael A. ,
Great. He communicates well, was very responsive to queries, knowledgeable, and got a complex problem resolved quickly. I’d purchased a car previously with Rafael and both went extremely well including a very competitive price.
— Charles S. ,
Rafael was great to work with. He was very respectful, not pressuring, and very helpful. I was there out of town and he and the team were respectful of my time. One of the best experiences overall I have had with a dealership.
— Jason W. ,
He was personable and professional from the first time answering the phone to presenting me with the keys to the car. Felt very comfortable working with him during the purchase.
— William G. ,
Really enjoyable experience. Rafael listened to us, was professional and efficient. We are delighted with our new Tucson!
— Darrell A. ,
He was very kind and got us everything we wanted and needed in a brand new car.
— Alexis J. ,
Specialties
- PALISADE
- Santa Fe
- TUCSON
- Elantra
- Tucson