About Rafael
As a Hyundai Product Specialist at Joe Machens Hyundai, I'm passionate about helping people find the perfect vehicle for their budget and needs. With over 20 years of experience and a knack for listening, I'm confident I can guide you to the right choice. From Mexico City and proud to call this community home. I'm a devoted family man with a wonderful wife and four amazing children, including a son with autism. I'm known for my friendly and welcoming demeanor, always striving to create a comfortable and enjoyable experience for my customers. I love sharing my knowledge and genuine care for my clients, ensuring they feel confident and satisfied with their vehicle purchase. In addition to my automotive expertise, I'm an avid Steelers fan and enjoy discussing the latest games. I'm also a handyman around the house and appreciate spending time fixing things. I've recently taken up golf and love the challenge of the game. And of course, I adore walking my beloved dogs. I'm excited to connect with you and help you find your ideal vehicle. Let's work together to make your automotive journey a success!
Customer rating
4.9 / 5 based on 197 ratings (146 written reviews)
Recent reviews
Rafael was very professional and helpful setting up all the technical things that come with a new car. My son bought a car from him the week before we did and we are glad we asked for him. If you are thinking of buying a car I would recommend asking for Rafael. You will be glad you did. Thanks again Rafael!
— William W. ,
Rafael was very attentive and informative. At no time did I feel neglected or ignored.
— Allison K. ,
Top notch!
— Michelle H. ,
Rafael was great help in completing the sale. I was impressed by his wealth of knowledge and customer oriented attitude. Thank you Rafael and the entire team for your help.
— Maysara A. ,
Our experience with Rafael was great. He took his time with us and was not pushy at all. I would absolutely recommend him to anyone looking for a new car!
— Kathy N. ,
We were very pleased working with Rafael to purchase our new Hyundai Palisade Hybrid. We drove all the way from St. Charles to find the model and colors we wanted. Rafael was very accommodating to our schedule and great to work with. We felt that he was helping us buy a new car, not trying to pressure us into buying a new car. There are at least a half-dozen Hyundai dealers in the greater St. Louis area and I think it was definitely worth the 100-mile drive to deal with Rafael and the Machens sales team.
— John R. ,
Wonderful experience with Rafael. This was our second time working with him, and he was terrific. Very patient, accommodating, and willing to answer any questions.
— Jennifer G. ,
Excellent. Very nice and knowledgeable. I will meet him soon to set up my phone with Bluelink.
— Robert J. ,
Rafael was very accommodating with me and my family. It was the easiest and best car shopping experience I've had
— James H. ,
Great communication. Thanks for all your help with the landcruiser.
— William L. ,
Specialties
- PALISADE
- Santa Fe
- TUCSON
- Elantra
- Ioniq